Prophetic Healing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
By using our app, you agree to the collection and use of information in accordance with this policy. This policy complies with Google Play Store requirements and applicable data protection laws.
When you use our app, we may collect information that can be used to identify you (personal information), including: name, email address, phone number, date of birth, and medical history information relevant to your treatment.
When you create an account, we collect your registration details, profile information, and any additional information you provide during the registration process.
We automatically collect information about your use of our app, including: device information (IP address, device ID, operating system), app usage patterns, features accessed, and time spent on the app.
To provide, maintain, and improve our services, including: scheduling appointments, processing consultation requests, sending appointment reminders, and responding to your inquiries.
To communicate with you about: appointment confirmations, service updates, promotional content (with your consent), and customer support responses.
To: verify your identity, prevent fraud, analyze app performance, and develop new features and services.
We may share your data with trusted third parties who assist us in operating our app, conducting our business, or servicing you, including: cloud hosting providers, analytics services, and communication platforms.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government regulations).
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including: encryption, secure servers, and access controls.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is retained until you request deletion or your account is inactive for an extended period.
You have the right to request access to, or a copy of, your personal information that we hold.
You may update or correct your account information at any time through your profile settings or by contacting us.
You may request deletion of your personal information. We will delete your information within 30 days of your request, subject to legal obligations.
You may opt-out of promotional communications by following the unsubscribe instructions in our messages or through your account settings.
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email:info@prophetichealingbd.com
Location:Dhaka, Bangladesh
Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the app after the changes constitute acceptance of the updated policy.
