Terms & Conditions

Last updated: January 2026

Welcome to Prophetic Healing. These Terms & Conditions govern your use of our mobile application and services. By accessing or using our App, you agree to comply with and be bound by these terms.

These terms are designed to protect both you and us, ensuring a safe and respectful environment for all users. Please read them carefully.

Agreement to Terms

Acceptance of Terms

By downloading, accessing, or using the Prophetic Healing mobile application ("App"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our App.

Age Requirement

You must be at least 13 years old to use this App. By using this App, you represent that you are at least 13 years old. If you are under 18, you may only use this App with the consent and supervision of a parent or legal guardian.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the App after changes constitutes acceptance of the modified terms.

User Accounts & Responsibilities

Account Creation

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Services & Appointments

Service Description

Prophetic Healing provides spiritual healing services based on Islamic teachings, including Ruqiah (spiritual healing), Hijama (cupping therapy), consultation, and educational content about Prophetic Medicine.

Appointment Scheduling

Appointments booked through the App are subject to availability. We reserve the right to cancel or reschedule appointments. We will notify you of any changes as soon as practicable.

Health Information

The information provided through our App is for educational and spiritual guidance purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider.

No Guarantees

While we strive to provide effective services, we do not guarantee specific results or outcomes from our treatments. Healing outcomes vary by individual.

User Conduct

Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to: use the App for any unlawful purpose, impersonate any person or entity, or interfere with or disrupt the App or servers.

Prohibited Activities

You may not: attempt to gain unauthorized access to any portion of the App; use the App to distribute malware or harmful code; use the App to harass, abuse, or harm others; or post offensive or inappropriate content.

Respect & Decorum

Users are expected to maintain respectful behavior when interacting with our staff and other users. We reserve the right to suspend or terminate accounts for abusive or disrespectful behavior.

Intellectual Property

Ownership

All content, features, and functionality of the App, including text, graphics, logos, and software, are owned by Prophetic Healing and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms.

User Content

By submitting any content (reviews, feedback, etc.), you grant us a perpetual, royalty-free license to use, modify, and display such content for purposes of improving our services.

Payments & Refunds

Service Fees

Fees for our services are displayed in the App. We reserve the right to modify our fees at any time. Changes will be effective upon posting in the App.

Payment Processing

Payments are processed through secure third-party payment gateways. We do not store your complete payment information on our servers.

Refund Policy

Refunds are processed on a case-by-case basis. Requests for refunds must be made within 7 days of payment. Refunds for missed appointments require at least 24 hours advance notice of cancellation.

No-Show Policy

Failure to attend a scheduled appointment without proper notice may result in forfeiture of any fees paid and may affect your ability to book future appointments.

Termination

Termination by User

You may terminate your account at any time by contacting us or using the account deletion feature in the App.

Termination by Us

We reserve the right to suspend or terminate your account and access to the App at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

Upon termination, your right to use the App will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions and disclaimers.

Disclaimers & Limitation of Liability

As Is Basis

The App and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

Limitation of Liability

To the fullest extent permitted by law, Prophetic Healing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Health Services Disclaimer

Our spiritual healing services are complementary in nature and should not replace conventional medical treatment. Always consult with qualified healthcare professionals for medical concerns.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

We encourage users to contact us directly with any concerns or disputes before pursuing legal action. We are committed to resolving issues amicably.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email:info@prophetichealingbd.com

Location:Dhaka, Bangladesh

Islamic Principles

All services provided by Prophetic Healing are conducted in accordance with Islamic Shariah principles. We are committed to maintaining the highest standards of Islamic ethics in all our operations. Any practices contrary to Islamic teachings are strictly prohibited in our services and platform.